Q: What exactly are Specialty Rentals?
A: Any item that will make your guests say “Wow!” We love finding unique pieces that will make your event special to you. Some of our pieces are vintage and some are new, but they are all unique! We have unique couches, tables, chairs, bars, and so much more that we would love to use to make your event stand out from all the others. What we don’t have are white linens, round tables, and plastic folding chairs, as all of our pieces are unique.
Q: How do you save a wishlist on the website?
A: Go to rentals, find the items you like and add the selected items to the wishlist. After you have picked out all of your pieces, go to “View Wishlist,” hit “Submit Wishlist,” fill out the information, and hit send! You will then shortly after, receive a proposal in your email.
Q: I’ve sent my wishlist! Now what?
A: Once you have sent over your wishlist, you will receive a proposal. You will have two weeks once you have received the proposal to adjust the invoice and confirm. After two weeks, the proposal expires and the items are available for other clients. To confirm, a 50% non-refundable deposit and signed invoice is required.
Q: How far do you deliver?
A: We charge delivery by the mile! You pay, we will go! Delivery fees start at $150 for the Raleigh area, delivery to Durham/Chapel Hill/Hillsborough starts at $200, Winston Salem/Greensboro starts at $350, etc. and it goes up based on the size of the invoice and distance.
Q: What are your prices?
A: All of our pieces have different prices. The best way to find out our prices is to submit a wishlist on our site and you will get a custom proposal!
Q: Do you have a rental minimum?
A: Yes! We have different minimums depending on your event location, plus a delivery and damage fee.
Q: What deposit do you require to rent items and save my date?
A: We require a 50% non-refundable deposit to be paid in order to reserve the items you have requested and save the date of your event.
Q: When do I pay the remaining balance on the invoice?
A: Your remaining invoice is due two weeks prior to your event.
Q: Can I add or delete items from my invoice after the deposit is paid?
A: You can add items at any time, as long as the items are available. HOWEVER, we do not allow items to be removed from invoice after the deposit has been paid. Items already on a paid invoice may be switched out for another item of equal or greater value, depending on availability.
Q: OHHH NOOOO! I broke something, what now?
A: We charge a required 5% damage fee already included in your invoice. This fee allows you to not worry about your items and know that they will arrive safely, and just how you imagined them to be. We get that things happen, so this does cover any stains, breaks, etc. However, if the item is broken or damaged beyond the cost of the fee, you will be charged 3 times the rental price for that item.
Q: Can I simply pick up items wanted or do you require delivery?
A: Yes, you can pick up items from our warehouse, BUT this is done on a case-by-case basis and we have a minimum of $200 for will call orders. However, some of our items do require assembly in which delivery is required. All items that require installation, cannot be picked up.
Q: Do you offer Calligraphy for signs and mirrors?
A: We do! We partner with local calligraphers to offer our clients calligraphy on any of our items!
Q: Do you participate in Styled Shoots?
A: At Greenhouse Picker Sisters we love to participate in styled shoots and to get the chance to cross promote other vendors in the industry. We allow photographers/event planners to come by and pick up items they may wish to use if it is an item that we allow to be picked up. We do offer a small credit of $250 towards the rental price for styled shoots. Any item above the $250 credit will be 50% off. If an item is not allowed for pickup or you wish for the items to be delivered, it is a delivery fee of at least $175. We do ask that images of our items be shared with us in a timely manner. Please reach out to us at email@example.com with all the details for your styled shoot!
Q: Can we meet for coffee and chat?
A: Absolutely, WE LOVE PEOPLE! Contact us today to set up a date and we will meet and discuss all the exciting details about your event.
Q: I don’t see the item I am looking for. What should I DO?
A: Let us know what you are looking for and we can tell you if we do already have it OR if it is feasible for us to add it to our inventory. We LOVE a good hunt to find that perfect piece.